Customer Care Professionals

At Professional Medical, we continue to raise the bar on service and customer satisfaction. Whether you call, fax or place an order on our website, ProMed’s experienced Customer Care Professionals (CCPs)
want to make your transaction with us a hassle-free experience.

Clinical & Regulatory Compliance

From formulary to regulatory compliance, our Clinical & Regulatory Compliance Team is ready to not only solve problems but to help prevent them. Our team is readily available to discuss any questions or concerns you might have or provide in‐servicing and staff training to help you meet your quality care initiatives.

Resource Catalogs

Branded Products Brochure

Our Product brochures provide you and your staff with a vast array
of product and resource knowledge all in one place. Our best-in-class products include innovative items from ProMed’s exclusive Embrace and Compliance brands, which were designed with long-term care in mind. 

Safety Data Sheets (SDS)

In response to OSHA’s Revised Hazard Communication Standard, we have assembled all the Safety Data Sheets for relevant products distributed by ProMed.

Always Nearby Representation

ProMed’s Sales Management focuses on building long‐term, personal relationships by listening to your facility’s needs and implementing approved resources and programs that provide solutions.

We’re always looking for new ways to make your job easier.

  • On‐site three‐shift product in‐servicing to help increase staff awareness of proper product use as well as product features/benefits
  • Product formulary development
  • Special‐order support and product research
  • We will work with you and your corporate staff on any special requests; equipment, furniture, leases, etc. to ensure that we are offering you the most complete and competitive service.